We ship your box with a specific amount of dry ice that is calculated based on your location. As the dry ice evaporates, it mixes with the air inside the box which continues to keep your smoothies cold. Don’t worry if your box arrives without any dry ice!
If your smoothies are partly frozen, still have ice crystals, or are refrigerator cold (below 40 °F), they can be placed into the freezer for later use in accordance with USDA frozen delivery guidelines.
If your smoothie delivery does not meet the above guidelines, please write to us at firstname.lastname@example.org.